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Return Policies |
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| All Items In Our Store Are Brand New & Authentic Frette from Italy |  | | Payment | Options: We gladly accept Paypal and any of the major credit cards including American Express, Visa, Mastercard and Discover. Wire Transfers are permitted in certain cases.
Sales Tax: We are required to collect 8.375% sales tax for shipments made within New York. | | Returns | Customer satisfaction is our top priority! Should you find any item in our store not as described you may return or exchange it within 7 days of receipt for a full refund. Please note that we CANNOT accept washed or used goods.
We will refund your original shipping charge however return shipping charges are the responsibility of the buyer. To ensure proper credit, please include a copy of your receipt with your item. | | Emails | Emails are generally answered within hours of receipt (nights and weekends excluded). If you ever have any questions about our products please don't hesitate to contact us. I do not use an automated email system. I answer all emails personally and will do my best to answer all of your questions in a professional and timely manner.
We offer 'opt in' newsletters and product update emails. Simply subscribe to be included in the newsletter of your choice to be added to our mailing list. |
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